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  Transportation
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  DeKalb County > Public Works > Transportation > Frequently Asked Questions
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Frequently Asked Questions


How do I request the installation of multi-way stop signs installed at an intersection?
 
A. 

Stop Signs studies are conducted according to the Manual of Uniform Traffic Control Devices (MUTCD), 2003 or current edition.  According to the MUTCD, “multi way stops can be a useful safety measure if certain traffic conditions exist.  Multi-way stop control is used where the volume of traffic on the intersecting road is approximately equal.”  Minimum volume requirements must be met or a crash problem of 5 or more reported crashes within a 12 month period that are susceptible to correction by a multi-way stop installation must be documented.  Speeding is not a warrant for the installation of a multi-way stop.  For more information on multi-way stop studies, please view the criteria for installation at http://mutcd.fhwa.dot.gov/pdfs/2003r1/pdf-index.htm, page 2B-7.  To request a study, please call (770) 492-5295.

 
How do I request the installation of a traffic signal at an intersection?
 
A.

Traffic signal warrant studies are conducted according to the Manual of Uniform Traffic Control Devices (MUTCD), 2003 or current edition.  There are 8 traffic signal warrants that include factors such as minimum volumes during an 8-hour period, a 4-hour period and the peak hour period, accident analysis, inclusion in a coordinate signal system, characteristics of the roadway network and school and pedestrian crossings.  For more information on the traffic signal warrants, please view the warrants at http://mutcd.fhwa.dot.gov/pdfs/2003r1/pdf-index.htm, page 4C-1.  If you believe the requested location will meet one or more of these warrants, please call (770) 492-5217.

 
How to I request a sidewalk to be installed on my street?
 
A.

To request a sidewalk, please call (770) 492-5204.  A staff member of the Transportation Division will conduct a site visit of the area, develop a cost estimate and determine the priority of the request.  Sidewalk requests that are near schools, transit and parks will be given priority over other requests.  Priority will also be given to those roads that are classified as a collector, minor thoroughfare or major thoroughfare.  Once a priority is established, funding sources will be sought for project construction.

 
How do I request streetlights on my street?
 
A.

To request streetlights, please call (770) 492-5296.  Most residential streetlights are installed under a neighborhood petition program.  The residents are required to pay the initial installation costs and a special tax district will be created for power and maintenance fees charged to DeKalb County by the power companies.  Some areas cannot be lighted under the residential petition program.  A staff member of the Transportation Division will address these sections of roads and intersections on a case-by-case basis.

 
What is the cost of having poles installed on streets with underground power?
 
A.

There are two (2) types of poles available:
       Standard wood utility pole - $295.00 each plus boring charges, if necessary.
       Decorative fiberglass pole  - $390.00 each plus boring charges, if necessary.

 
Who do I contact if my street light in not working?
 
A.

DeKalb County is served by three power companies  Call the power company from whom you receive your power bill.  The numbers are as follows:
       Georgia Power Company – 1–888–660-5890
       Snapping Shoals EMC – 770-786-3484
       Walton EMC – 770-267-2505

 
How do I obtain a traffic count in my area?
 
A.

The Georgia Department of Transportation and DeKalb County conducts routine yearly annual daily traffic counts along many corridors within DeKalb County.  Please call (770) 492-5231 to see if your request has been counted.

 
How do I request signal timing?
 
A.

If the signal is malfunctioning, please contact the Roads & Drainage Division at (404) 297-3929.  Traffic signal studies, designs and permits are handled though the Transportation Division.  Major timing upgrades of coordinated systems are also designed through the Transportation Division.  If your request is associated with updated timing in one of these corridors, Roads and Drainage will forward your request to the Transportation Division.

 
How do I obtain traffic calming in my neighborhood?
 
 
A.

DeKalb County has developed a Traffic Calming Program to address the concerns of the citizens within DeKalb County.  For a street to be eligible for the traffic calming program, it must be classified as local residential on the DeKalb County Thoroughfare Plan and have a posted speed limit of 30 mph or less.  First, call (770) 492-5219 to receive an initial interest petition for your street.  This petition is a screening to determine if at least 20% of the residents are interested in learning more about traffic calming.  Once the initial interest petition passes, a traffic volume and speed study will be evaluated for all affected areas within the study area.  If the study indicates that a speeding or cut though problem exists, then a stakeholders group will be formed and along with DeKalb County staff to develop a traffic calming plan for the area.  To ensure citizen input, the development of the plan can take up to one year.  The plan will then be presented to the Board of Commissioner’s (BOC) for approval.  Once approved by the BOC, a petition for the installation and establishment of a special tax district will be circulated.  A minimum of 65% approval from the property owners is required to install traffic calming devices.

 
How do I obtain accident data?
 
 
A.

The Transportation Division obtains sample accident data for its direct use to identify trends and locations for safety studies that may lead to capitol improvement projects.  Any other person or agency requesting accident data should contact the Police Department, Central Records Office, for official reports.

 
How do I obtain the Transportation Divisions approval on Final Subdivision Plats?
 
 
A.

The Transportation Division’s comments are routed through the Development and/or Planning Department, depending on which Department circulated the plat.  Typical reasons for denial of final plats by the Transportation Division are due to not providing a streetlight petition, no record of streetlight payment, or comments by the Transportation Division not being incorporated into the plans.

 

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