|The Future of Garbage Collection in DeKalb County
Dr. Martin Luther King Jr., on the night before his assassination, met with sanitation workers in Memphis with the goal of improving working conditions. It is in this spirit that we launch DeKalb Sanitationís Pilot program. The official kickoff will be held near January 20th, Martin Luther King Day. This day will represent the beginning of public meetings intended to introduce changes to the public in advance of the changes to the collection process.
This is a 3-month pilot that will impact 28,000 single family residential households. The Pilot is intended to improve efficiencies while maintaining a high level of customer satisfaction. These changes are being tested with the goals of making our service:
||"Easier" for residents;
||"Better" for employees;
||"Cleaner" for the community;
||"Greener" for the environment; and
||"Safer" for all.
The Pilot will assess mechanical collection of household garbage using semi-automated and automated equipment. In addition, garbage will be collected on the same collection day as single stream recycling and yard trimmings. Household garbage will be collected utilizing 65-gallon roll carts while recycling and yard trimmings will be collected using the same methods we utilize today.
Households in the pilot were preselected to represent DeKalb Sanitation customers from throughout the county. Specifically, pilot participants include customers from portions of Brookhaven, Chamblee, Dunwoody and Lithonia and portions of Unincorporated DeKalb. Households selected for the Pilot will receive specific information on Sanitation Pilot Public Meetings, delivery of 65-gallon carts and the official start date of curbside garbage collection using roll carts via mail and door hangers.
Throughout the process, households in the pilot will be contacted to provide information on the effectiveness of the changes by a third party vendor. These include monthly surveys, interviews and other means to provide feedback. This information will be used to tweak the process during the pilot and to determine how service will be provided to residential customers in the future.
Please feel free to share your interests or concerns with us at email@example.com. Or, you may call and leave a message on the Sanitation Pilot Hotline at (404) 294-2980.