Summary

DeKalb County is one of the fastest-growing areas in the country. Information is fluid and must be constantly updated to be effective. In addition to annually updating our strategic plan, ONE DeKalb will meet with county departments each year to determine specific communication needs, outreach goals and service level delivery strategies.  These will be incorporated into the department's overall plan in establishing key performance indicators and benchmarks to ensure we excel in delivering the highest level of customer service for DeKalb County.