- How do I request the installation of multi-way stop signs installed at an intersection?
- How do I request the installation of a traffic signal at an intersection?
- How to I request a sidewalk to be installed on my street?
- How do I request streetlights on my street?
- What is the cost of having poles installed on streets with underground power?
- Who do I contact if my street light in not working?
- How do I obtain a traffic count in my area?
- How do I request signal timing?
- How do I obtain traffic calming in my neighborhood?
- How do I obtain accident data?
- How do I obtain the Transportation Divisions approval on Final Subdivision Plats?
- How do I obtain information related to my child's school bus route?
Q. How do I request the installation of multi-way stop signs installed at an intersection?
A. Stop Signs studies are conducted according to the Manual of Uniform Traffic Control Devices (MUTCD), 2009 or current edition. According to the MUTCD, “multi way stops can be a useful safety measure if certain traffic conditions exist. Multi-way stop control is used where the volume of traffic on the intersecting road is approximately equal.” Minimum volume requirements must be met or an accident problem of five or more reported accidents within a 12 month period that can be corrected by a multi-way stop installation must be documented. Speeding is not a warrant for the installation of a multi-way stop. For more information on multi-way stop studies, click here to view the criteria for installation of a multi-way stop in section 2B.07. To request a study, please call (770) 492-5206.
Q. How do I request the installation of a traffic signal at an intersection?
A. Traffic signal warrant studies are conducted according to the Manual of Uniform Traffic Control Devices (MUTCD), 2009 or current edition. Studies for new traffic signals and multi-way stop installations follow the warrants and guidelines detailed in the Manual on Uniform Traffic Control Devices (MUTCD). Data collected for the studies typically include volumes, accident analysis and sight distance analysis. Other data may be collected based on unique site conditions. Collection of traffic volumes is limited to when DeKalb County schools are in session. Volume data is not collected in summer months or during holiday weeks when traffic volumes tend to be lower than normal. For more information on the traffic signal warrants, click here to view the warrants for a traffic signal installation in section 4C.01. If you believe the requested location will meet one or more of these warrants, please call (770) 492-5206.
Q. How to I request a sidewalk to be installed on my street?
A. To request a sidewalk, please call (770) 492-5206. A staff member of the Transportation Division will conduct a site visit of the area, develop a cost estimate and determine the priority of the request. Sidewalk requests that are near schools, transit routes, libraries, commercial areas and parks will be given priority over other requests. Priority will also be given to those roads that are classified as a collector, minor thoroughfare or major thoroughfare. Once a priority is established, funding sources will be sought for project construction.
Q. How do I request streetlights on my street?
A. To request streetlights, please call (770) 492-5206. Most residential streetlights are installed under a neighborhood petition program. The residents are required to pay the initial installation costs and a special tax district is created for power and maintenance fees charged to DeKalb County. Some areas cannot be lighted under the residential petition program. A staff member of the Transportation Division will address these sections of roads and intersections on a case-by-case basis.
Q. What is the cost of having poles installed on streets with underground power?
A. There are two (2) types of poles available:
Standard wood utility pole - $290.00 each plus boring charges, if necessary.
Decorative fiberglass pole - $468.00 each plus boring charges, if necessary.
Q. Who do I contact if my street light in not working?
A. DeKalb County is served by three power companies Call the power company from whom you receive your power bill. The numbers are as follows:
Georgia Power Company – (888)–660-5890
Snapping Shoals EMC – (770) 786-3484
Walton EMC – (770) 267-2505
Q. How do I obtain a traffic count in my area?
A. The Georgia Department of Transportation (GDOT) conducts routine yearly annual daily traffic counts along many corridors within DeKalb County. GDOT traffic count information can be found by clicking here. Once the map appears, zoom into the desired area of the requested count locations.
Q. How do I request signal timing?
A. If the signal is malfunctioning, please contact the Roads and Drainage Division at the Traffic Control Center at (404) 297-3947 between the hours of 8 a.m.-4:30 p.m. After hours, holidays and on weekends for emergencies with hazardous conditions only, please contact 911. Major signal timing upgrades of coordinated systems are designed through the Transportation Division. To request a review of traffic signal timing, please call (770) 492-5206.
Q. How do I obtain traffic calming in my neighborhood?
A. DeKalb County developed a Residential Traffic Calming Program to address the concerns of the citizens within DeKalb County. For a street to be eligible for the traffic calming program, it must be classified as local residential on the DeKalb County Thoroughfare Plan and have a posted speed limit of 30 mph or less. First, call (770) 492-5206 to receive an initial interest petition for your street. This petition is a screening to determine if at least 20 percent of the residents are interested in learning more about traffic calming. Once the initial interest petition passes, a traffic volume and speed study will be evaluated for the street. If the study indicates that a speeding or cut though problem exists, then a stakeholders group is held with stakeholders and along with DeKalb County staff to develop a traffic calming plan for the area. To ensure citizen input, the development of the plan can take up to one year. The plan will then be presented to the Board of Commissioner’s (BOC) for approval. Once approved by the BOC, a petition for the installation and establishment of a special tax district will be circulated. A minimum of 65 percent approval from the property owners is required to install traffic calming devices.
Q. How do I obtain accident data?
A. To request accident data, please contact the Police Department, Central Records Office, for official accident reports.
Q. How do I obtain the Transportation Divisions approval on Final Subdivision Plats?
A. The Transportation Division’s comments are routed through the Department of Planning and Sustainability. Typical reasons for denial of final plats by the Transportation Division are due to not providing a streetlight petition, no record of streetlight payment, or comments by the Transportation Division not being incorporated into the plans.
Q. How do I obtain information related to my child's school bus route?
A. The DeKalb County Transportation Division is often confused with the the DeKalb County School System's Transportation Office. For information related to school bus routes, please contact the DeKalb County School System at (678) 676-1333.