Whether you’re looking for answers or need to solve a problem, you’ll find how to reach us here. We’ll help get your questions answered and resolve your issues quickly. We are here to serve you.
Tackling DeKalb’s water billing crisis has been DeKalb CEO Michael Thurmond’s number one priority since entering office on Jan. 1, 2017. This webpage was developed to provide transparency and restore trust in the county’s water billing process. You’ll find information on water billing and the water meter exchange and upgrade initiative, as well as past presentations.
If you have questions or concerns about your water bill, please call 404-378-4475.