Transportation

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WE WOULD LOVE TO TAKE YOU THERE!

The DeKalb County Human Services Office of Transportation proudly provides safe, reliable transportation for eligible seniors and individuals with disabilities living in DeKalb County. Our goal is to help residents stay active, independent, and connected to their communities by making it easier to get where they need to go.

Transportation services are provided through the Georgia Department of Human Services (DHS) Coordinated Transportation System. All rides are operated by contracted providers using American with Disabilities Act (ADA)-compliant vehicles, including wheelchair-accessible vans.
 

 
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 SERVICES
 

The Transportation Division is committed to making transportation both accessible and affordable for everyone. We offer a range of supportive programs, including:

DHS Coordinated Transportation Services

We provide curb-to-curb transportation for eligible DeKalb County residents aged 60 and older.  This service is designed for non-emergency medical appointments, including:
•    Doctor’s visits
•    Dialysis
•    Physical or occupational therapy

Please note:
•    Transportation is only available to destinations within 25 miles of the Maloof Building (1300 Commerce Dr., Decatur, GA 30030.
•    Transportation is not provided for surgical procedures or destinations beyond the 25-mile limit.

DeKalb County Human Services Quality of Life Transportation Program:

This program supports older adults in leading active, engaged lives by helping them get out into their communities.  Eligible participants my choose their own drivers to provide rides to:
•    Grocery stores
•    Department stores
•    Other community destinations

The program includes:
•    A modest cost-share or fee

Destination limits based on program guidelines. For more information, call DeKalb County’s Transportation Line at (770) 322-2967.

 
 FEES 
 

•    Medical and Dialysis Transportation:
A cost share applies based on a sliding fee scale determined by the rider’s income.

•    Quality of Life Transportation Program:
An administrative fee is assessed for participation in this program.
 

fees 
 REQUESTING  TRANSPORTATION
 New Participants:
•    Must call to register before requesting services.

Current Participants:
•    Must call to schedule transportation at least 3 business days in advance and include notice of any special accommodations or mobility needs that are required. To request transportation or learn more about our services, please contact us:  (770) 322-2967.

Additional Transportation Resources

Other organizations that may offer transportation assistance:
•    MARTA Mobility: (404) 848-5389
•    Veteran’s Transportation: (404) 321-6111 ext. 3650
•    AgeWise Connection: (404) 463-3333
•    I Care: (404) 377-2273
•    Toco Hills NORC: (404) 633-3033
•    disAbility Link: (404) 687-8890
 
 TOP QUESTIONS  
 Who is Eligible for Service: Any DeKalb County senior (age 60 or older) or individual with a disability may apply. A cost share is assessed for recipients of DeKalb Human Services transportation.
 How do I schedule a trip for a medical appointment? Call 770-322-2967 to complete an eligibility assessment.  Once approved, call at least 3 full business days in advance to schedule your trip. .
 Does DeKalb County Transportation travel outside of the County? Yes.  Riders may travel outside of DeKalb County, but trips must be within a 25-mile radius of the Maloof Building:  1300 Commerce Drive, Decatur, GA 30030 
 CONTACT
 Phone: 
(770) 322-2967

Shain Eversley, Division Manager, Transportation
Kathryn A. White, Transportation Services Administrator
Jasmine Banks, Administrative Specialist
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DEKALB HUMAN SERVICES
[404] 270-1178

OFFICE OF YOUTH SERVICES
[404] 210-1697

OFFICE OF AGING
[770] 322-2950

OFFICE OF GRANTS
[470] 543-0754

OFFICE OF TRANSPORTATION
[770] 322-2967