Contact Us


In-person and Virtual Service Request Options



We remain committed to our culture of service excellence through in-person and virtual service offerings. Thank you for your patronage. We look forward to serving you.

In person  

Monday through Friday, 9 a.m. - 3 p.m.
Sanitation Division Administration Building
3720 Leroy Scott Drive, Decatur, GA 30032
May change due to inclement weather or other factors.

     
Call Center  

404.294.2900 - Monday through Friday, 7 a.m. - 6 p.m. 
May change due to inclement weather or other factors.

     
Email   sanitation@dekalbcountyga.gov
Response within three business days.
     
Online  

Recycling program subscription and payments.
Garbage and recycling roll cart requests and payments.
Bulky items and special collection requests and payments.
New residential sanitation service requests and payments.