Contact Us

Contact Page - customer service_2.jpg


In an attempt to ensure that inquiries are addressed in a timely and efficient manner and are routed through the proper channels, kindly contact the customer service team at (404) 294-2900 or for any of the following:

  • Missed collections – garbage, recycling and/or yard trimmings
  • Customer billing inquiries
  • Customer service hours of operation (may change due to inclement weather and other factors)
  • Recycling subscriptions or inquiries
  • Establishing new sanitation collection service accounts
  • Animal crematory inquiries or requests
  • Residential and commercial special collections requests (fee-based collections for items such as construction and demolition materials, tires, electronics, mattresses, furniture, etc.)
  • Seminole Road Landfill inquiries (hours of operation, cost for use, etc.)
  • Transfer station operations (commercial)
  • Free compost pickup locations
  • Seminole Road Landfill tour information

DeKalb County Sanitation Division
Administration Building/Central Transfer Station

3720 Leroy Scott Drive
Decatur, GA 30032
(404) 294-2900

Hours of operation (may change due to inclement weather and other factors)
​Administration building:      7 a.m. – 6 p.m., Monday - Friday
Call center:                         7 a.m. – 6 p.m., Monday - Friday

Thank you for your patronage.  It is always a pleasure serving you.