We remain committed to our culture of service excellence through in-person and virtual service offerings:
In person – Our Administration Building lobby is open for in-person visits - Monday through Friday, from 9 a.m. - 3 p.m. (may change due to inclement weather or other factors)
Call Center – Customer Care call center representatives are available at 404.294.2900 - Monday through Friday, from 7 a.m. - 6 p.m. (may change due to inclement weather or other factors)
Email – General inquiries can be submitted to firstname.lastname@example.org. Our team is committed to providing a response within three business days.
Online service request platforms – Submit garbage and recycling roll cart requests; bulky item collection requests; and new residential sanitation service requests through online portals. Visit the appropriate webpage for more information.
Thank you for your patronage. We look forward to serving you.
DeKalb County Sanitation Division
Administration Building/Central Transfer Station
3720 Leroy Scott Drive
Decatur, GA 30032