Vision, Mission, Goals

Vision Statement
To lead DeKalb County into a digitally empowered future by delivering secure, innovative, and citizen-focused technology that connects people, enhances services, and supports a more transparent, responsive, and efficient government.

Mission Statement
The Department of Innovation and Technology is committed to delivering exceptional, secure, and forward-thinking technology solutions that empower DeKalb County’s citizens, business community, and workforce. We strive to provide seamless access to innovative tools, responsive services, and data-driven systems that enhance operational efficiency, promote transparency, and support effective decision-making across the County. Through collaboration, continuous improvement, and a customer-focused approach, we enable a smarter, more connected DeKalb.

Our Goals

Exceptional Customer Service
Deliver secure, reliable, and user-focused technology with transparency, collaboration, and respect—treating every department and citizen as a valued partner in driving progress.

Empowerment Through Innovation
Equip employees and customers with smart, connected tools and services to foster innovation, strengthen capabilities, and support informed, efficient decision-making across the County.

Emerging and Evolving Technology
Embrace continuous improvement and agile thinking to stay ahead of the curve—adopting future-ready solutions that scale with County needs and enable long-term success.