How Can WorkSource DeKalb Help You?

The mission of WorkSource DeKalb (WSD) is to provide workforce investment activities through statewide and local investment systems that increase employment, retention and earnings of participants. The goal is to increase occupational skill attainment by participants, improve the quality of the workforce, reduce welfare dependency, and enhance the productivity and competitiveness of the Nation.

The vision of WorkSource DeKalb (WSD) is to lead in innovation and employer-driven workforce solutions for the State of Georgia.
 
Our Values:
Customer Focused – Meeting jobseekers where they are by creating a knowledge-based economy through broad public-private partnerships and optimizing technology.
Industry Driven – Talent development investments based on the specific skill needs of key industry sectors.
Accountability and Transparency – Enhance performance metrics and processes that increase the accountability of WSD’s employment and training services to help improve customer services to jobseekers and employers alike.

Overview: WorkSource DeKalb (WSD) is a county department that is 100 percent federally funded by the U.S. Department of Labor (USDOL). WSD serves the unemployed and underemployed citizens of DeKalb County by providing work readiness programs, services, and activities that garner sustainable wages. WSD is governed by the legislation that became effective July 1, 2015 (i.e. The Workforce Innovation & Opportunity Act [WIOA] signed into law by President Barack Obama on July 22, 2014) that amends the Workforce Investment Act of 1998 and Adult Education & Family Literacy Act, the Wagner-Peyser Act and the Rehabilitation Act Amendments of 1998.
 
WorkSource DeKalb administers various employment/training programs for adults, dislocated workers and youth ages 14-24. Supportive services defined by WIOA are career and training services that are deemed reasonable and necessary to enable each participant in the program. The participant must meet all criteria in the Individual Employment Plan (IEP), Case Notes for Adults/Dislocated Workers, Individual Service Strategy (ISS) assessment, determination of need and other documentation for provision of goods and services.
 
Training Services for Adults & Dislocated Workers include occupational skills training through Individual Training Accounts (ITA) and work-based training services. Training services include work experience, customized training, incumbent worker training, On-the-Job Training (OJT) and other employer-based training that enables a participant to participate in authorized WIOA activities. This is in consultation with One-Stop Partners and other community service providers.

Youth Services promote youth development through year-round employment and training activities for economically disadvantaged youth. Activities include occupational skills training, academic tutoring, academic enrichment activities, leadership development, mentoring and internships.

Workforce Innovation and Opportunity Act
The Workforce Innovation and Opportunity Act (WIOA) is a federal program that was signed into law in July 2014, and went into effect in Georgia in July 2015. WIOA is the nation’s principal workforce development legislation, which provides funds to address the employment and training needs of dislocated workers, low-income adults and youth to ultimately help Georgia businesses meet the needs for today, tomorrow and the future. The governor has appointed the State Workforce Development Board (SWDB) to administer WIOA funds and designated Workforce Division staff to SWDB, assisting in the regulation of WIOA funds which are distributed throughout 19 Local Workforce Development Areas across the state.

WorkSource DeKalb WIOA Grievance:Complaint Procedures & Equal Opportunity Policy.pdf

IMPORTANT!  This document contains important information about your rights, responsibilities and/or benefits.  It is critical that you understand the information in this document, and we will provide the information in your preferred language at no cost to you.  Call WorkSource DeKalb at (404) 687-3400 www.worksourcedekalb.org for assistance in the translation and understanding of the information in this document.

WorkSource DeKalb Language Assistance_Babel Notice.pdf

WSD Strives For 5 Customer Service Survey