Emergency Services & Reporting

Emergency Services

When to Call Emergency Numbers

Immediate Dangers (Call 9-1-1)

• Road hazards creating immediate safety risks
• Severe flooding blocking roadways
• Structural collapse or major infrastructure failure

Environmental Concerns: 404-294-2007

• Illicit discharges into storm drains
• Chemical spills or suspicious substances
• Paint, oil, or other pollutants in waterways
• Illegal dumping in drainage areas
• Sewage overflows

Watershed Emergency: 770-270-6243

• Water main breaks
• Sewage system emergencies
• Unexplained water flow in storm drains during dry weather

Standard Service Requests: 404-297-3840

• Potholes and road surface issues
• Blocked storm drains or catch basins
• Damaged traffic signs or signals
• Routine drainage problems
• Tree removal in county right-of-way

Online Reporting

Submit Service Request 

What Information to Provide

• Location: Specific address or intersection
• Description: Detailed problem description
• Safety Concern: Any immediate hazards
• Photos: If possible, include images
• Contact Information: For follow-up communication