Transportation

 

WE LOVE TO TAKE YOU THERE!

The DeKalb Human Services Department’s Transportation Division provides transportation for seniors and individuals with disabilities living in DeKalb County. We are committed to providing the best services possible in order to help people reach their destinations and remain active.

Transportation rides are provided through the Georgia Department of Human Services’ Coordinated Transportation System which contracts with providers who operate Americans with Disabilities Act (ADA) compliant vans, including vans that are wheelchair accessible.

All shuttle services are currently suspended 
Due to the ongoing COVID-19 (Coronavirus) pandemic

SERVICES

The Transportation Division wants to make transportation accessible and affordable for everyone. We do this through a variety of programs:

Department of Human Services Coordinated Transportation Services

The Transportation Division provides curb-to-curb transportation services for seniors age 60 years and older to medical appointments, dialysis, and therapy. Services are for non-emergency medical appointments only.

Transportation for medical and dialysis appointments can only be provided to locations within 25 miles of the Maloof Building, which is located at 1300 Commerce Dr, Decatur, GA 30030.

The County does not provide medical transportation to locations that exceed this distance. Transportation is also not provided for surgical procedures.

DeKalb County Transportation Voucher Program

The DeKalb County Transportation Voucher Program is designed to help older adults get out of their homes and be more active within their communities. Qualifying participants can use vouchers to have drivers of their choosing take them to the grocery store, department stores, and other places within the community.  The program does have destination limits and participation requires a small cost share/fee.

For more information, call DeKalb County’s Transportation Line at (770) 322.2967.

FEES & ASSISTANCE

There is a cost-share for medical transportation and an administrative fee for the transportation voucher program. A sliding fee scale based on income is used to determine the cost for medical and dialysis transportation.

 DeKalb County pays about 90% of the cost of each trip.  No other assistance is available through our office, but we will refer seniors who need assistance to other resources as appropriate.

Other agencies that may offer transportation assistance include:

Veteran’s Transportation:
404-321-6111 ext. 3650
AgeWise Connection: 404-463-3333
I Care: 404-377-2273
Toco Hills NORC: 404-633-3033
Center for Pan Asian Community Service, Inc.: 770-936-0969
disAbility Link: 404-687-8890

 

REQUESTING  TRANSPORTATION

 

New participants must call and register for transportation service. Current participants are advised to call and schedule their transportation for medical appointments at least 3 days in advance. The County must be informed of any special needs or accommodations in advance.

New participants and current participants may, call DeKalb County’s Transportation Line at (770) 322.2967 to join the program and/or schedule rides.