Manager Self Service

 

Manager Self Service FAQs

 

Manager self-service allows managers to access information on direct and indirect reports. You can manage leave, performance reviews, goals, and learning for your subordinates.

No, MSS is a web-based portal that you can access through the internet at any location.

Yes, for the best user experience you should access MSS from the County’s network. Your access to certain functionality will be restricted if you are not on the VPN.

Submit a help desk ticket or request your Department’s Payroll Coordinator to submit a ticket on your behalf. Self-Service Help Desk - CLICK HERE TO SUBMIT A HELP DESK TICKET

Yes, Click here for instructions on delegating your approval authority.

If you are having trouble using MSS, please review the training videos below. If your question is not answered and you require assistance, submit a help desk ticket or request your Department’s Payroll Coordinator to submit a ticket on your behalf. Self-Service Help Desk - CLICK HERE TO SUBMIT A HELP DESK TICKET

Your password can only be reset using the self-service password reset. CV360 login and password reset instructions can be found at https://www.dekalbcountyga.gov/information-technology/cv360-login

 

 

Icon of the Manager Self Service presentationThe comprehensive guide for all Manager Self Service processes
Icon of the video for Managing Time and AbsenceA quick video showing how to manage time and absences for your team

Image of a pdf document with the words Create a Delegation Rule in bold

A Quick Reference Guide for creating a delegation rule (in PDF)
A Quick Reference Guide for assigning learning opportunities to your team