Tackling DeKalb’s water billing crisis has been DeKalb CEO Michael Thurmond’s number one priority since entering office on Jan. 1, 2017. This webpage was developed to provide transparency and restore trust in the county’s water billing process. You’ll find public update information, including meeting dates and handouts; a regularly-updated progress dashboard; and news regarding water billing and water meter initiatives.
Should you think your bill is incorrect and you wish to file a dispute, please call 404-371-3000 or 404-378-4475.
Water Bill Information: 404-378-4475 | File a Dispute or Request Meter Verification: 404-371-3000