Event Calendar

The New Day Project

Tackling DeKalb’s water billing crisis has been DeKalb CEO Michael Thurmond’s number one priority since entering office on Jan. 1, 2017. This webpage was developed to provide transparency and restore trust in the county’s water billing process. You’ll find public update information, including meeting dates and handouts; a regularly-updated progress dashboard; and news regarding water billing and water meter initiatives. 

Should you think your bill is incorrect and you wish to file a dispute, please call 404-371-3000 or 404-378-4475.

Water Billing Progress Dashboard Graphic.jpg


February Dashboard Update
January Dashboard Update


December Dashboard Update
November Dashboard Update
October Dashboard Update
September Dashboard Update
August Dashboard Update
July Dashboard Update
June Dashboard Update


Water Bill Information: 404-378-4475 | File a Dispute or Request Meter Verification: 404-371-3000