Human Services
Connecting Families to Services
DeKalb County Human Services connects over 750,000 residents to essential programs and support. We serve families at every life stage—from infants to seniors—through direct services, community partnerships, and grant programs.
Damon Scott - Human Services Director A visionary leader and transformational strategist with more than 30 years of experience advancing innovative, people-centered solutions across the human services landscape. Throughout his distinguished career, he has guided organizations across private, nonprofit, quasi-governmental, and public sectors through complex challenges — driving systems change, strengthening service delivery, and improving outcomes for communities at scale.
Widely recognized as a subject matter expert, Mr. Scott has served as a trusted consultant, strategic advisor, and board member to numerous organizations, helping leaders reimagine operations, enhance performance, and build sustainable service models. His leadership has shaped statewide and regional initiatives spanning healthcare, public housing, children and youth services, developmental disabilities, substance use treatment, psychiatric residential care, case management, day treatment and school-based programs, volunteer services, senior services, and behavioral health.
Since October 2017, Mr. Scott has served as Director of the DeKalb County Human Services Department, where he leads a comprehensive portfolio of programs designed to meet the evolving needs of more than 780,000 residents. Under his leadership, the department continues to strengthen partnerships, modernize service delivery, and advance innovative strategies that promote equity, access, and community well-being across the county.
Mr. Scott holds degrees from Trinity College and New York University and has completed post-graduate certification in Clinical Studies. He is a Licensed Master Social Worker whose global perspective is informed by international study and a lifelong commitment to service. A former collegiate basketball point guard, he brings a collaborative, team-oriented leadership style grounded in discipline and strategic thinking.
He is a graduate of Leadership Charlotte Class #30, Leadership DeKalb Class of 2020, Gwinnett Academy 101, and the National Association of Counties (NACo) High Performance Leadership program.
Main Numbers:
Human Services Main: 404-270-1178
Senior Link Line: 770-322-2950
Youth Services: 404-210-1697
Transportation: 770-322-2967
Department Leadership
Damon Scott, Director
DeKalb County Human Services
Email Contacts:
General Information: HSOperator@dekalbcountyga.gov
Senior Services: Aging@dekalbcountyga.gov
Case Management: CaseMGMT@dekalbcountyga.gov
Transportation: HSTransportation@dekalbcountyga.gov
Grants: HSGrants@dekalbcountyga.gov
Partnerships: Partnerships@dekalbcountyga.gov
Quick Access:
Need Help Now? 404-270-1178
Seniors: 770-322-2950
Youth Services: 404-210-1697
Transportation: 770-322-2967
Providers:
- Resource Providers in DeKalb County: resourcesindekalb.com
Emergency Resources:
If you have an immediate crisis or emergency, call 9-1-1 or your local emergency services.
For non-emergency assistance:
- Crisis Support: Contact your assigned case manager or call 404-270-1178.
- After Hours: Call 404-270-1178 and leave a message and we'll return your call the next business day.
Understanding individuals, their experiences, and challenges while connecting families to the services they need to thrive.