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Toilet Retrofit Rebate Program

  Toilet Retrofit Rebate Program

Application Guidelines

Beginning January 8, 2008, the Department of Watershed Management offers a Toilet Retrofit Rebate Program to active DeKalb County water customers whose homes were built prior to 1993. This program will assist customers in replacing their old toilets with high-efficiency toilets to conserve water and money. Toilets being replaced must have been installed prior to 1993.

Program Requirements:

  • Toilets must be installed in a DeKalb County property that is an individually metered residential dwelling as defined by Section 27-31 of the DeKalb County Code.  The property/installation address must have an individual, active DeKalb County water account number that is billed directly by DeKalb County Water and Sewer (a DeKalb County Water and Sewer account verifies that a home is individually metered).
  • There is a limit of replacing up to three (3) toilets maximum per household for the lifetime of the program. The number of toilets per household will be verified through property tax records.  Rebates can only be granted for the total number of toilets in the home up to three (3) toilets maximum.  Note:  If you have purchased your property within the last 2-3 months, please provide a copy of your settlement statement, HUD statement, or warranty deed as proof of ownership. To qualify for a rebate, each new toilet must be replacing an existing old, large capacity toilet installed prior to 1993. 
  • The applicant must be listed as the owner of the property.  Rebates will only be issued to the property owner.
  • Original receipts must be submitted with the rebate application - no exceptions. Photocopies will not be accepted.
  • Old toilets cannot be reused.  Participants agree to dispose of their old toilets.
  • This program is subject to on-site verification of the purchase and installation of the product.


Frequently Asked Questions


Rebate Options
There are two rebate options.  Rebates are determined by the capacity and the purchase price (before taxes) of the toilet.

Option 1:  For the purchase of any approved 1.6 gallons per flush (gpf) toilet on the list of eligible toilets, a rebate of up to $50.00 will be given.

Option 2:  For the purchase of any approved 1.28 gpf WaterSense labeled toilet on the list of eligible toilets, a rebate of up to $100.00 will be given.

Only the exact model names and number combinations on DeKalb County's list of eligible toilets will qualify for the toilet rebate. These toilets have been tested by the Maximum Performance Test in specific combinations for performance and water savings - tank and bowl number cannot be "mixed and matched" from different models. Other models may be available for purchase but WILL NOT qualify for a rebate. Customers will only be allowed to apply for a maximum of three (3) toilets per household.

Application Instructions
     toilet rebate graphics (3).png Download the application or call (770) 414-2360 to request a copy be mailed to you.
Please check the list of eligible toilets before you make your purchase.  Only the model names and numbers listed will qualify for a rebate.
     toilet rebate graphics (4).png Mail your completed signed application and original sales receipt(s) to:
      Department of Watershed Management
      ATTN:  Toilet Retrofit Rebate Program
      1580 Roadhaven Drive
      Stone Mountain, GA 30083

  • Application form and original sales receipt(s) must be received in the DeKalb County Department of Watershed Management's Toilet Retrofit Rebate office within sixty (60) days of purchase.  Note:  All internet purchases should include the receipt and proof of delivery (i.e., packing/shipping slip.)
toilet rebate graphics (5).png Rebate checks will be mailed within sixty (60) days and will be mailed and made payable to the property owner.  **NOTE:  Please allow up to sixty (60) days to receive a rebate.


DeKalb County Department of Watershed Management reserves the right to modify this program at any time.


Contact Us

For questions about the program, please email us or call the Toilet Rebate Program line at (770) 414-2360 and leave a voicemail message.


Program Participation

Not a DeKalb County resident but would like to see if you qualify for a toilet rebate? Please visit the Metropolitan North Georgia Water Planning District Website.