Residential Collection Procedures

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Click here for the residential collection procedures brochure (English) 
Click 
here for the residential collection procedures brochure (Spanish)
Click 
here for the garbage, recycling and yard trimmings container requirements flyer (English)
Click 
here for the garbage, recycling and yard trimmings container requirements flyer (Spanish)

Household garbage collection procedures
All household garbage must be free of liquids and placed in secure, durable plastic bags prior to placement in a county-issued garbage roll cart. Household garbage must be placed at the curb before 7 a.m. on a resident’s scheduled collection day, and should not block mailboxes, driveways, sidewalks, drainage systems or roadways. Residents are not allowed to place items for collection at the curb prior to 7 p.m. on the day before their scheduled collection day. Containers must be returned to residents’ homes after collection, and should not remain at the curb for more than 24 hours after being serviced.  

Residents in unincorporated DeKalb and cities within the Sanitation Division service area are required to adhere to county-approved garbage preparation and collection procedures in their entirety. Please review the Sanitation Division’s residential collection procedures brochure for more information on county-approved garbage preparation and collection procedures.

Single-stream recycling collection procedures
Recyclable materials can be commingled and loosely placed inside a county-issued 35- or 65-gallon recycling roll cart. All small or large cardboard boxes should be flattened prior to placement at the curb. Large quantities of unflattened boxes will incur a special collection fee (see collection procedures brochure). Recycling containers must be placed at the curb prior to 7 a.m. on a resident’s scheduled collection day, and should not block mailboxes, driveways, sidewalks, drainage systems or roadways. Residents are not allowed to place recycling containers at the curb prior to 7 p.m. on the day before their scheduled collection day. Containers must be returned to residents’ homes after collection and should not remain at the curb for more than 24 hours after being serviced. Please click here (curbside recycling section) for detailed information on acceptable and unacceptable recyclable items.

Yard trimmings collection procedures
All yard trimmings must be properly prepared for collection. Yard trimmings include grass clippings, leaves, twigs, branches, limbs, tree parts, shrubbery, vines, garden plants, etc., and other naturally occurring vegetative matter.  Grass clippings, leaves, twigs, shrubbery, vines, garden plants and small items must be placed in approved 20-40 gallon receptacles. Approved receptacles include durable metal and plastic containers or durable biodegradable paper bags. Each container must have two durable handles. Each paper bag must be folded at the top to minimize rain deteriorating the paper bags.  Yard trimmings placed in plastic bags will not be collected. All approved receptacles must be placed at the curb without blocking mailboxes, utilities, driveways, sidewalks, drainage systems or roadways before 7 a.m. on the scheduled day of yard trimmings collection for your service area. Branches and limbs must be trimmed of twigs, vines and leaves, and cut to a maximum of four (4) feet in length, and stacked neatly at the curb. The removed twigs, vines, and leaves must be placed in an approved receptacle as outlined above.  Trees must be cut as small as possible, with each piece not exceeding a maximum of 50 pounds. Tree limbs that are cut by professional or hired contractors should not be left at the curb for collection by the Sanitation Division. 

Missed garbage, recycling or yard trimmings collection
If household garbage, recycling and yard trimmings placed at the curb are not serviced by the end of the business day on a resident’s scheduled collection day, please contact the Division’s customer service team at (404) 294-2900. A service request will be created. While the designated day for servicing missed collections is Friday of the week the service request is created, every attempt will be made to service missed collections prior to Friday. Residents not adhering to approved collection procedures may not be serviced or may experience a delay in collection service, and will receive a door hanger (click to view door hanger) notification for noncompliance.