Commercial Garbage, Recycling & Special Collection Service

Commercial Garbage Service 
The Sanitation Division provides front-end loading, compactor and open-top roll-off garbage collection service to commercial entities, including industrial businesses, multifamily residential complexes, universities and medical centers. Commercial recycling and bulky item collection are also available on request. Please see the recycling and bulky item sections below for more information.

Commercial service application packet
Click here for complete commercial service application packet.

Commercial service forms & applications
Requirements for establishing service                        Establishing garbage service
Establishing recycling service                                     Establishing hand-collection service
Container options and pricing                                     Garbage & recycling payment options
ACH recurring payment authorization                         ACH cancellation request
Dumpster use policies & procedures                          Roll-off container request
Special collection request

Commercial container options and pricing 
Click here for a listing of commercial container options, pricing and servicing frequencies.

Submitting new service requests 
Email to CommercialService@dekalbcountyga.gov.
USPS mail – Click here for USPS mail instructions. 
In person at the Sanitation Division’s administration building.
Secure drop box – Click here for secure drop box instructions.

Payment options for service requests
Click here for information on making payments online, and by telephone, in person, USPS mail and secure drop box.

Commercial containers and services 
A container delivery and removal fee of $150 per container and the first month's charges must be prepaid prior to delivery of garbage containers. Prices vary on containers. Please contact the Commercial Customer Care team at (404) 294-2900 or CommercialService@dekalbcountyga.gov for more information on container availability and pricing, or see the container options and pricing flyer above.

Commercial front-loader (dumpster) service - Customers can request one or more containers of various sizes (3, 4, 6 and 8 cubic yards) and service frequency (1 to 6 days per week), depending on the customer's needs. 

Compactor service - Customers can request a 20 or 30 cubic yard self-contained or breakaway compacting containers if generating large volumes of compressible waste, but lack adequate space for multiple front-load containers. 

Open top/roll-off container service is available to customers. These containers vary in size from 10 to 40 cubic yards. 

Items not permitted in garbage containers and compactors
Tires, bed springs, tree logs or limbs, deceased animals, furniture and carpet, wood, wooden crates, pallets, rock, dirt, concrete, concrete blocks, large household or industrial appliances, large automobile parts (fenders, doors, axles, rear ends, transmissions, etc.)

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Roll-off Container Requests  

Commercial and residential customers can rent a 10-, 20- 30- or 40-yard roll-off container. Containers are available for a maximum of a two-week rental period and cannot be used to replace standard long-term commercial garbage service. Commercial accounts must be in good standing when requests are submitted.

Click here to view/print a roll-off container request form, hold harmless agreement and payment options.

Unapproved items for disposal in roll-off containers
Propane tanks, tires, paint, batteries, chemicals of any kind, asbestos and liquids

Approved items for disposal in roll-off containers
Construction and demolition materials, garbage, tree parts, dirt and rocks (10- and 20-yard containers only)

Submitting roll-off container requests  
Email to CommercialService@dekalbcountyga.gov.
USPS mail – Click here for USPS mail instructions. 
In person at the Sanitation Division’s administration building.
Secure drop box – Click here for secure drop box instructions.

Payment options for roll-off container requests
Click here for information on making payments online, and by telephone, in person, USPS mail and secure drop box.

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Single-Stream Recycling Service 

Commercial single-stream recycling service is provided to commercial entities on request, and for a fee. New recycling customers automatically receive a six cubic yard recycling container. In instances of space constraints, recycling customers may be approved for 65-gallon recycling roll carts. Accounts must have an established collection service frequency of at least once per week. To establish service or make changes to existing service, complete the recycling subscription form below. 

Recycling subscription form and flyer 
Click here to view/print recyclable materials flyer.
Click here to view/print recycling subscription form.

Submitting recycling requests 
Email to CommercialService@dekalbcountyga.gov.
USPS mail – Click here for USPS mail instructions. 
In person at the Sanitation Division’s administration building.
Secure drop box – Click here for secure drop box instructions.

Payment options for recycling service
Click here for information on making payments online, and by telephone, USPS mail and secure drop box.

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Special Collection Service 

Commercial customers can request special collections through the special collection process. Requests must include the customer’s account number (if known), service address, contact information and a brief description of items to be collected. A Commercial Customer Care team member will provide further guidance within two business days of receiving the request. Special collection charges are billed to customer accounts. All accounts must be in good standing when requests are submitted. Items will be serviced within 10 business days after the request is received.

Special collection request form 
Click here to view/print a special collection request form.

Submitting special collection requests 
Telephone at 404-294-2900. 
Email to CommercialService@dekalbcountyga.gov.
USPS mail – Click here for USPS mail instructions. 
In person at the Sanitation Division’s administration building.
Secure drop box – Click here for secure drop box instructions.