Service for Disabled Residents

Physical limitations/disabilities can affect residents’ ability to place their garbage and recycling roll carts curbside for servicing. Special collection service is available for residents with these circumstances. Residents seeking assistance should complete an application and provide the specific documentation and endorsements required for the review and processing of this application. Once a final determination is made, the applicant will be contacted. For more information, contact the Customer Care team at 404.294.2900 or email


Applications and Instructions
Initial application/temporary or permanent disabilityClick here for application and instructions.
Annual recertification/permanent disabilityClick here for application and instructions.




Submitting Requests
USPS mail  Click here for instructions.
Secure drop box       Click here for instructions.
In personSanitation Division’s administration building
3720 Leroy Scott Drive, Decatur, GA 30032
Monday through Friday, 9 a.m. - 3 p.m.