Roll Cart Requests

Submitting Requests
 
 (Delivery time frame is 5-10 business days)
USPS mail               Click here for instructions. 
Online                     Click here to submit an additional roll cart request.
                                Click here to submit a roll cart upgrade request.
                                Click here to submit repair/return/stolen roll cart                                           request.      
In person                Sanitation Division’s administration building
                                3720 Leroy Scott Drive, Decatur, GA 30032
                                Monday through Friday, 9 a.m. - 3 p.m.

                                Click here for a garbage roll cart application.
 
Additional and Upgrade Requests

Additional roll carts
Click here for assessment fees for two (2) 95-gallon garbage roll carts.
Click here for assessment fees for three (3) 95-gallon garbage roll carts.
Click here for assessment fees for one (1) 65-gallon AND one (1) 95-gallon garbage roll cart.

Upgrade roll carts
Upgrading to a 95-gallon garbage roll cart or 65-gallon recycling roll cart requires a one-time $25 prepaid roll cart fee.
 
Repair, Return and Stolen Requests

A damaged roll cart is repaired, OR a refurbished roll cart is provided. A stolen roll cart is replaced with a refurbished roll cart, OR residents can request a new roll cart based on the fees below. Only one complimentary refurbished cart is approved per customer. Households must purchase a new roll cart if their current one is damaged beyond repair due to the owner's fault or negligence. 

95-gallon garbage roll cart - $60.55 prepaid fee.
35-gallon recycling roll cart - $42.50 prepaid fee.
65-gallon recycling roll cart - $52.30 prepaid fee.
 
Prepaid and Prorated Fee Payment Options
 
USPS mail               Click here for information.
In person                Sanitation Division’s administration building
                                3720 Leroy Scott Drive, Decatur, GA 30032
                                Monday through Friday, 9 a.m. - 3 p.m.
Online                     Online payments are completed during the online service request process (see 
                                “Submitting Service Requests.”).
 
New Roll Cart Options and Pricing
 
Click here for information on new recycling and garbage container options and pricing.