| Service Suspension due to Inclement Weather |
In the event of inclement weather, DeKalb County reserves the right to suspend service. In the event service delivery is suspended, the Sanitation Division will resume services on the next scheduled business day, weather permitting. Please visit our website’s homepage for updates on inclement weather and service suspension.
| In-person and Virtual Service Request Options |
We remain committed to our culture of service excellence through in-person and virtual service offerings. Our dedicated Customer Care team is here to assist with missed collections or any service-related issues. Thank you for your continued patronage. We look forward to serving you.
| In person | Monday through Friday, 9 a.m. - 3 p.m. Sanitation Division Administration Building 3720 Leroy Scott Drive, Decatur, GA 30032 May change due to inclement weather or other factors. | |
| Call Center | 404.294.2900 - Monday through Friday, 7 a.m. - 5:30 p.m. May change due to inclement weather or other factors. | |
| Residential service request: sanitation@dekalbcountyga.gov. Commercial service request: commercialservice@dekalbcountyga.gov. Response within three business days. | ||
| Online | Recycling program subscription and payments. Garbage and recycling roll cart requests and payments. Bulky items and special collection requests and payments. New residential sanitation service requests and payments. |
1300 Commerce Drive Decatur, GA 30030
404-371-2000